Fitbiznezz announces our value-added feature to address COVID 19 Trading Requirements
with social distancing. The Fitbiznezz Occupancy Meter. See our Benefits for added features.

Our Purpose

TO PROVIDE THE BEST POSSIBLE SHOPPING EXPERIENCE IN THE RETAIL BRICK AND MORTAR ENVIRONMENT

TIME IS PRECIOUS

Respecting your customers time is the key to their experience and chance of revisiting or recommending your store

STAFF GET BORED AND DISENGAGED WAITING FOR CUSTOMERS

Engaging staff in the retail game is the key…..energising them to focus on every single visitor to your store.

STORES OFTEN HAVE TOO FEW OR TOO MANY STAFF TO SERVE CUSTOMERS

Visibility of your traffic patterns provides for better use of staff hours to align to traffic

EVERYBODY WANTS AND DESERVES THE BEST POSSIBLE EXPERIENCE

Feeling valued, respected and appreciated for both customers and staff is the requirement

EVERYONE WANTS TO WIN… WINNING BECOMES A HABIT

Our game levels the playing field …every store can be a WINNER no matter how large or small

WE ARE ALL PART OF COMMUNITIES AND COMMUNITY SPIRIT DRIVES EVERYTHING

Each store is a community
They all are part of a bigger community in your retail brand

APROACH
Combining psychology and technology
Our technology combines data to produce Real-Time visibility of your Customer Experience.
We combine data to produce a Real-Time scoreboard for your staff to rate themselves against other stores in their community and compete to WIN by providing the Best Customer Service
METHOD
Changing staff behaviours for a dramatic improvement in your customers’ experience
Through implementation and workshops, we change staff behaviours for dramatic improvements in your customers’ experience using Gamification with your data as input we energise your store staff to up their level of Customer Engagement.
RESULTS
Driving conversion rates to massive sales growth without reliance on foot traffic growth
Providing market leading customer service through increased sales conversion rates to massive sales growth without requiring increased foot traffic flow.

Significant improvements in the allocation of your staffing aligning to your foot traffic resulting in better managed staffing budgets and better staff to customers ratios.

What would it mean to you if each staff member sold one extra sale to every 5 visitors in your store. That is a 20% increase in sales with no increase in foot traffic.

Benefits

CHANGE THE GAME BY INTRODUCING THE GAME.

It’s exciting, inspiring, energising and captivating providing a focussed, energised, engaged and driven SALES TEAM

MASSIVE IMPROVEMENTS IN STAFF AND CUSTOMER EXPERIENCES.

Real time visibility enabling management to influence activities and results in real time across your remote retail network of stores. “Save the Day Vs Report the Day”. Continuous sustainable market share growth.

REAL-TIME LINE OF SIGHT GIVING YOU THE POWER TO CHANGE THE OUTCOME OF YOUR TRADING DAY.

By early detection of changes in your store; Staffing Issues; Environmental issues and Product issues

COVID 19 TRADING ENVIRONMENT FEATURES

Line of sight of store traffic measurement in realtime intervals to address Traffic Flow Management
Live Occupancy Meter to address regulations and ensuring a safer environment for your staff and customers

INVESTMENT RETURN IS QUICK AND SUSTAINED

Dramatically quick ROI (Pay Back Period) – Self funding with significant upsides

ACCURATE TRAFFIC COUNTS

Line of sight of your traffic flow into your stores

FULLY SERVICED; LOW MAINTENANCE SOLUTION

An all-inclusive equipment and data feed monitoring service is provided

PERFORMANCE IMPROVEMENTS

The ongoing visibility of the updated current cumulative of the Sales Conversion Rate within store and through the Field Management teams in our experience creates competition and an energy which delivers impressive performance improvements.

Even though the Foot Count decreased the Number of Sales increased. This is the result of having improved customer engagement reflected in the Higher Conversion Rate.

A significant increase in total Sales Value from 15,245 to 19,775 is achieved through the Higher Conversion Rate and increased Average Sale Value.

The values below in blue indicate the improvement after the Sales Converter was introduced.

Footcount

268

245

# of Transactions

Conversion Rate

8.2

10.6

Daily Sales Value

15.245

19.775

Average Sales Value

693

761

It improves your Customer Experience by changing your sales associate’s behaviour to deliver a vastly more engaged service.
Our Scoreboards ensure a sustainable behaviour change by introducing a live competitive environment.
The scoreboards can easily be used for rewards and recognition programs with instantly available results.
The resounding quick and sustainable success is achieved through the absolute power of psychology to create purpose for all and an energised environment to recognise and celebrate great performance in real time.
The visibility of performance across your retail network connects your network and their sales teams into a Super League lifting your brand’s game.
The underlying Law of Nature being Survival of the Fittest truly applies and aligns absolutely with Fitbiznezz’s recognition of this fact.

BOOK DEMO

OCCUPANCY DASHBOARD

Provides a view of all stores real time status to assist Field Management to ensure safe working and shopping environments across the store network.

OCCUPANCY METER

Provides your store management with a live view of the level of occupancy in the store. Measured against set parameters with a safety net of Green Reporting up to 70%; Amber reporting >70% to 90% and >90% Red reporting

1 2 3

Store Sales Teams with a live Scoreboard:

This shows their Conversion Rate of Visitors into Sales ranked against all other stores.

Store Managers with a Conversions Dashboard:

This shows all stores Current and Rolling 7 Days Conversion Rates and Average Sales Transactions Values ranked across the store network.

Field and Executive Management with a Service Dashboard:

Staffing alignment to Traffic Count on a Current and 7 Day Rolling Period
Actual Traffic Count for both Current and a 7 Day Rolling Period
Transactions Per Staff Hour as the basis for Productivity Ranking across your network

Head Office Support Team with a Polling Monitor

The Polling Monitor tracks and displays real time reporting on the collection of data feeds for the Sales Converter Scoreboard and Dashboards.

Services

Consulting

Ensuring the most effective approach to introduce “The Sales Converter” into your organizations unique culture. Our consulting services cover all aspects of retail trading efficiencies including expense and resource utilisation improvements.

Implementation

Implementations are planned; co-ordinated and executed to manage the changes in your organization. The implementation includes hardware; software and training.

Training

The training covers the use of the technology; reporting; diagnostics and the adoption of the gaming aspects to effect sustainable behaviour improvements.

Review

Reviews are conducted on a regular basis on the adoption and impact of performance enhancements with the continuous introduction of identified improvements.

Meet our Team

MARK MADEISKY

CO-PRINCIPAL/CREATOR

Mark with a Chartered Accountant background has spent over 30 years in retail both in South Africa and Canada.

Mark has held senior positions in Operations, Marketing, Merchandise, Finance, Systems and General Management.

He has consulted to major retail chains for many years align to his passion to create an environment where retail store sales teams are energised and motivated for them to be able to provide the best possible customer experience.

The launch of Fitbiznezz is the culmination of the above.

JOHN BOYES

CO-PRINCIPAL

John is a businessman running an enterprise comprising farming; exports; wine; confectionery; agricultural supplies; mining and now software solutions.

John’s inheritance of his sister’s retail and manufacturing chain further drove his interest in retail and what Fitbiznezz provides.

LES KEITH

TECHNICAL DIRECTOR

Les has over 30 years in the Information Technology of retail systems. He has designed; written and implemented innovative solutions for large multi-national chain store retailers.

He has a comprehensive knowledge of the systems that are required to run every aspect of a retail organisation.

He has kept abreast of the changes and latest trends in retail technology and applied his past and current knowledge in the development of the first Fitbiznezz unique and innovative solution and the others currently in development.

LISA WARD

PROJECT MANAGER/CLIENT LIAISON

Lisa’s background covers office management, client relations, project planning and coordination.

Her ability to plan, attention to detail; communication and coordination skills ensures a great experience for our clients in the implementation; deployment and ongoing maintenance of our innovative solutions.

Partners

great companies we work with

Get in touch

‭+27 (73) 326-3816‬
mark@fitbiznezz.com
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OFFICE LOCATION

LONDON • CAPE TOWN • TORONTO